Job Description :

Role Title: Product Service Engineer

Hiring Mode: Full Time with Client

Location: Peoria, IL-61630 [On-Site]

Salary on W2+ Benefits + Relocation Assistance


Job Description:

·         As a Product Service Analyst / Engineer, this person will be responsible for providing continuous support and technical guidance to customer and dealer personnel.

·         The person will also be required to work closely with engineering and support teams.

·         A Product Service Engineer is responsible for supporting NPI programs, support and or manage field follow projects, assisting in identifying and correcting product deficiencies, improving product design, and adapting improvements to product in the assigned area of responsibility using the CPI and DSN processes.

Technical Skills Required:

·         Strong Technology/Electrical/Engineering skills base

·         Experienced with the Quality tools, 6 Sigma.

·         Excellent communicator with technical clients, good interpersonal skills, and the ability to influence and motivate others both inside and outside his/her immediate control.

·         Electrical Engineer, Mechanical Engineer with strong electrical aptitude or electrical trade background.

·         College or university degree or equivalent experience.

·         Example of equivalent experience would be 10 years in a trade.

·         For this position a strong background in machine electrical system knowledge would be desired.

·         Currently with the increase in new technology and electrification in our machines we have a need to have a technology/electrical skill-based person in our product support team.

·         Some examples of new technology are Machine Connectivity, Automation, Payload systems, Auto-dig, Diesel electric loads/trucks and our battery loaders.



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