Job Description :
Launch Your Career with Cook Systems
Ready to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.
Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Product Owner Infrastructure
Memphis, TN (hybrid-onsite)
6 months plus
Responsible for facilitating the strategic vision and direction of products, with a strong emphasis on leveraging cloud technologies and best practices to support fundraisers. Supports product vision, strategy, and features based on an understanding of customer and technology needs, the competitive landscape, industry standards, and emerging cloud solutions. Enables product experiences that solve current and future customer problems, including those related to cloud adoption, migration, and optimization, inspiring customer delight and advocacy. Facilitates all aspects of products, including working with management and key stakeholders to support the product vision and contributing to a 3-year product roadmap.
ESSENTIAL JOB FUNCTIONS:
Supports the strategic direction of a product team. Collaborates with the team to facilitate all aspects of the product platform including health, value delivery, KPIs, and usage.
Responsible for working with management and key stakeholders to contribute to the product vision, 3-year Product roadmap, release plans, and backlog.
Maintains product specific plans, negotiates product feature requirements, ensures product quality, meets information security needs, turns requirements into functional design, and coordinates product software releases and resolution of product defects.
Defines the user stories, requirements and user experience, builds journey maps and wireframes to communicate the direction for their product team.
Supports the teams? User Centered Design efforts. Works closely with key stakeholders to ensure deliverables meet customer needs. Also works to ensure the team delivers user-centered product and platform requirements. Participates in usability tests, shares findings and makes recommendations to group.
Responsible for translating customer requirements into product specifications and understanding business applications from a functional and technical perspective. Helps train internal teams and key stakeholders on product features with an emphasis on how the features translate to business benefits. Works with stakeholders on training materials and documentation to ensure features translate to business benefits. Works directly with the team to suggest solutions to meet customer needs.
Facilitates all of the day-to-day aspects of the product including product and project status, coordination of software product releases, preparation of monthly product and project status reports, demonstration of product capabilities, industry and competitive analysis.
Also works with external contractors and vendors to augment and enhance product platform capabilities.
JOB REQUIREMENTS:
Knowledge - Knowledge of both business and technical disciplines with the ability to view needs from an enterprise perspective and apply cloud computing and/or on-prem principles.
Experience with technical software delivery methodologies (i.e. Scrum, Agile, Waterfall, etc), process engineering, change management practices or business management methodologies, and cloud service models (IaaS).
Strong communications skills and experience communicating effectively with diverse audiences, translating between business requests and technical needs. Ability to facilitate scope, design, and requirements discussions, including those involving cloud architecture and deployment.
Experience effectively collaborating with a cross-functional team of business analysts, developers, testers and others to develop, execute and release in alignment with priorities.
Strong understanding of current technology offerings, including cloud platforms (such as Azure, AWS, Google Cloud), and the ability to stay current with emerging trends.
Has a strong understanding of testing methodologies and user acceptance techniques and their ability to enhance products.
Must be results-driven with a proven record of completing work in a fast-paced environment.
Requires proficiency with Microsoft Office and Microsoft Visio, etc.
Requires a bachelor?s degree in engineering, Product Development, or a related field and 3-5 years of information technology experience.
Agile Product Owner certification, or equivalent preferred.
Additional recruitment details:
Top 3-4 Skills:
Communication
Prioritization
Cloud experience
Database experience
Ideal candidate profile:
Previous PO experience with infrastructure and not just dev teams
Prior engineer or DBA
Experience previously helping an organization move from mostly on-prem infrastructure to cloud based infrastructure
Experience with IaC (infrastructure as code) with either Ansible or Terraform
A technical Product Owner who understands cloud and on prem roles for infrastructure teams would be ideal
Why Work with Us
Benefits
At Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:
Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.
Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.
Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.