Position: IT Product Manager (Crew and Store Systems) |Onsite|
Location: Monrovia, CA || Relocation work (relocation works for Immediate hire)
Duration: 6-12 months (CTH)
Job Description
The IT Manager of Crew and Store Systems oversees the applications that support the operations and processes of the Human Resources and Store Departments. They develop roadmaps for the applications based on input from internal stakeholders, customers, market research, and industry insight. They coordinate cross-functional teams to ensure all team members are on the right page. This role reports to the Senior IT Director, Applications and Development. This role will manage four to five direct reports and will need to feel comfortable managing multiple product roadmaps.
Senior IT Manager with a Product Management background for Our Stores. Retail experience, not e-commerce, but how stores operate and the equipment they use within them.
Primary Duties and Responsibilities:
Own product roadmap, including writing product definitions, driving cross-functional execution, and working with stakeholders and the development team to assess tradeoffs and feasibility
Establishes performance goals, develops measurable performance standards, and establishes necessary checkpoints to monitor progress on projects and Kaizens.
Ability to manage multiple initiatives simultaneously, driving strategy and capabilities while handing off to partner teams for detailed definition when applicable
Set and communicate project timelines and release schedules and reset expectations when things change
Prioritize effectively, balancing the feature roadmap with tech foundational efforts and bug fixes.
Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results, and takes remedial action where necessary for project teams.
Manages partner/vendor relationships for support.
Qualifications:
6+ years of experience as a senior product manager, product owner, or tech product manager is required.
Managed direct staff and did hiring, coaching, and performance reviews. This role will be managing employees, consultants, and other vendors.
Experience creating high-level design visualization and documentation to communicate designs and solutions (BRD, FDD, EPIC, and user stories).
Experience managing multiple product roadmaps each with multiple projects and ongoing activities.
Experience creating business process improvement documentation by modeling and mapping as-is and to-be processes.
Demonstrated ability to work with all levels of staff, including senior leadership, within and external to the organization to achieve goals.
Ability to influence and break down silos within an organization as well as across organizations.
Excellent critical and strategic thinking.
I prefer retail experience with an understanding of the store and staffing/human resources departments.
Advanced degree in Product Management or equivalent work experience.