Job Description :
Position Description:
Interaction Designer We’re seeking an innovative, expansive thinker to provide both inspiration and expertise as an Interaction Designer at Ford Credit. Guide and create seamless product and service experiences across the Ford Credit portfolio of products, including: native mobile and responsive web. You will be part of the broader Ford Design community and benefit from the support of D-Ford, our design organization. You''ll be responsible for driving a healthy, inclusive culture and orchestrating across a broad range of functions and features to produce nonpareil designs and ensure collaboration, transparency and clarity between multiple offices, teams and functions. The role will significantly influence the experience of our users so an unfailing passion and capacity to advocate on behalf of users is a must. Accordingly, it is critical that you have a prowess for empathetic, inclusive design that accounts for end-to-end user journeys which extend across a manifold of users, geographies, devices, products and services. User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches our users while exemplifying a key principle that is: “Focus on the user and all else will follow.”
Skills Required:
Participate throughout the entire design process—from inspiration and research to building prototypes and communicating a vision, bringing to life integrated digital-physical experiences through brand, people, space, products and services. + Work with a project team to conceive, design, develop, test, and launch new products and services, applying systems thinking to information and experience design that seamlessly engages people. + Elicit user pain points and design opportunities during human-centered design research, grounding ideas and actionable concepts in user and business needs, design principles, and technical capabilities. + Apply systems thinking to information and experience design that seamlessly engages people through touchpoints along a service journey for consumer and business applications. + Collaborate on designing, running and testing new solutions through experiments and prototypes at varying levels of fidelity–from scenario storytelling, wireframing, data visualization, click-through prototypes, animation, and motion design to functional prototypes and build-ready assets.
Experience Required:
+ 2+ years’ interaction design experience across a breadth of digital media. + 2+ years of experience working on highly collaborative teams through human-centered design processes.
Experience Preferred:
Experience of graphic design, and digital design and prototyping tools such as Illustrator, Sketch, Figma, HTML/JS/CSS, InVision, Principle, After Effects and testing platforms. + Hands-on experience of and passion for building mockups and prototypes, from digital to tangible proofs of concept. + Experience of working in highly collaborative design teams, or other multidisciplinary teams. + Experience of working on digital products and services for consumer and business applications. + Experience of working with software development teams and methods to bring products to market. + Experience of working at startups. + Passionate about automotive and mobility industry.
Education Required:
Bachelor’s degree in New Media, Human Computer Interaction, Interaction Design, Service Design, Integrated Design, Graphic Design or related field