Job Description :

Role: Process engineer

Primary Responsibilities:

  • Leads Process Improvement projects that deliver measurable business results.
  • Builds commitment to business process management and improvement through a focus on effective process development, integrated project/change management and implementation.
  • Utilizes knowledge of customers, products and processes to analyze business problem(s) and determine the best methodology to resolve defect or issue.
  • Analyzes and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities.
  • Serves as a technical lead in the deployment of Process Excellence through the application of process improvement methodologies (Six Sigma, LEAN, and basic problem solving).
  • Trains, coaches, and mentors team members on best practices regarding Process Improvement tools, methodologies, and team leadership.
  • Works with stakeholders to ensure projects achieve intended results, where risks are proactively identified and mitigated and benefits are validated.
  • Synthesizes analyses, identifies root causes and develops and recommends key work flow & products.
  • Resolves issues and navigates obstacles to deliver work product and identifies opportunities and potential process engineer solutions.
  • Develops and designs process improvement recommendations; influences and mobilizes stakeholder commitment to change process, systems and structures to achieve business objectives.

Minimum Education/Experience requirements:

  • Bachelor's Degree in a related discipline OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree
  • 8+ years of professional business experience with 4 years of process improvement work experience
  • Strong, proven experience with leadership, business acumen, problem solving, critical thinking, and analytical skills in financial services or other highly regulated industry
  • Expert-level ability to influence and affect change at all levels of the organization
  • Solid track record in leading cross-functional teams and projects and successfully delivering results
  • Green Belt certification (one which required successful implementation of a process related project that solved a business problem/improved business performance) OR demonstrated completion of 3 Lean/Six Sigma projects

Preferred Education/Experience:

  • 2+ years' experience in working projects in both Agile and Waterfall modalities
  • Ability to simplify complex analysis and present to higher management.
  • Proven ability to build relationships and influence stakeholders to achieve outcomes
  • Experiencing leveraging Intelligent Automation, RPA, or other automation solutions
  • Experience implementing technology solutions

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