POS (Point of Sale) Deployment Manager
Employment Type: 2-year contract
Location: Miami, FL / 4days in a week at onsite
Client: RBI
looking for a Point-of-Sale Deployment Manager who is responsible for overseeing the successful implementation and deployment of Point of Sale systems across various locations. This role involves coordinating with cross-functional teams, managing project timelines, and ensuring that POS solutions are effectively installed and integrated with existing systems. The Deployment Manager will play a crucial role in optimizing POS functionality, enhancing the customer experience, and ensuring the overall success of POS initiatives.
Point of Sale (POS) Deployment Manager
Employment Type: Contract – 2 years
Location: Onsite, minimum of 4 days a week at Miami, FL.
looking for a Point-of-Sale Deployment Manager who is responsible for overseeing the successful implementation and deployment of Point of Sale systems across various locations.
This role involves coordinating with cross-functional teams, managing project timelines, and ensuring that POS solutions are effectively installed and integrated with existing systems.
The Deployment Manager will play a crucial role in optimizing POS functionality, enhancing the customer experience, and ensuring the overall success of POS initiatives.
Job Responsibilities:
1. Project Planning:
- Develop and execute detailed project plans for POS system deployments.
- Define project scope, objectives, timelines, and resource requirements.
- Collaborate with stakeholders to gather requirements and expectations.
2. Team Coordination:
- Lead and manage a cross-functional team of POS deployment specialists.
- Coordinate with IT, operations, and other relevant departments to ensure seamless integration.
- Provide guidance and support to team members throughout the deployment process.
3. Vendor Management:
- Work closely with POS vendors to understand system capabilities and requirements.
- Negotiate contracts, manage vendor relationships, and ensure timely delivery of POS hardware and software.
4. Quality Assurance:
- Develop and implement quality control processes to ensure the accuracy and functionality of POS systems.
- Conduct thorough testing and troubleshooting of POS solutions before and after deployment.
5. Training and Documentation:
- Develop training materials and conduct training sessions for end-users and support staff.
- Create comprehensive documentation for POS system configurations, troubleshooting, and maintenance procedures.
6. Risk Management:
- Identify potential risks and develop mitigation strategies.
- Proactively address issues that may arise during the deployment process.
7. Reporting and Analysis:
- Generate regular progress reports for stakeholders, highlighting key milestones and potential challenges.
- Analyze deployment data to identify opportunities for process improvement and optimization.
8. Customer Support:
- Collaborate with customer support teams to address and resolve issues related to POS systems.
- Monitor customer feedback and implement improvements to enhance the overall customer experience.