Job Description :
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Location: Phoenix, AZ
Duration:6 months
Role Organizational Change Manager 69537
The Organizational Change Manager will play a key role in helping the project meet business, schedule and budget objectives. The Organizational Change Manager will focus on the people side of change including changes to business processes, systems and technology, job roles and organization structures. The primary focus will be creating and implementing organizational change management plans that minimize employee resistance and maximize employee engagement. The Organizational Change Manager will work to drive faster adoption, greater ultimate utilization, and higher proficiency on the changes impacting employees in the organization such that business results are achieved.
While the Organizational Change Manager does not have supervisory responsibility, this person will have to work though many others in the organization to succeed. The Organizational Change Manager will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. The Organizational Change Manager will also support project teams in integrating change management activities into their project plans. Finally, the Organizational Change Manager may provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions.
Required Education, Skills and Experience:
Bachelor's Degree in Computer Science, Information Systems, Business Administration or another related field, and coursework in Organizational Change Management preferred
5 years of experience as an Organizational Change Management specialist leading business process transformation, at least some of which is related to the introduction of new technology
A solid understanding of how people go through a change and the change process
Experience and knowledge of change management principles, methodologies and tools
Experience in project management and in bringing innovative ideas to reality
Experience consulting and communicating with senior management teams
Results-oriented and customer-focused. Demonstrated ability to develop effective working relationships with external and internal customers, including senior management
Strong, decisive leader with the ability to drive and manage change
Comfortable and effective in eliminating barriers and working across organizational, functional boundaries to achieve corporate objectives
Knowledge regarding business process redesign and strategic planning
Able to manage multiple conflicting priorities, reprioritize tasks, establish priorities,
work independently and meet deadlines
Strong interpersonal skills and the ability to adapt to a complex and changing environment Experience working with detailed technical information and with technology; hands-on
Exceptional communication skills, both written and verbal
Excellent active listening skills
Experience with large-scale organizational change efforts
Able to work effectively at all levels in an organization Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges
Familiarity with project management approaches, tools and phases of the project lifecycle
Organized with a natural inclination for planning strategy and tactics
Problem solving and root cause identification skills
Flexible and adaptable; able to work in ambiguous situations
Ability to influence others and move toward a common vision or goal
Ability to clearly articulate messages to a variety of audiences
Working experience with the State Government modernization projects is preferred
PROSCI Certification is preferred