Job Description :

Engagement Length in Months:

12 months with option to extend

The contractor may be required to work off-site at other County facilities. During this COVID-19 pandemic and recovery period, offsite remote (virtual) work is permitted 40 hours, 5 days a week. Contractor may be expected to work on-site in Rockville, MD office location as conditions improve.

Where is the physical work office located?

Rockville, MD

Submission limit


Summary of duties:

Background: Montgomery County Government’s ERP system includes the following Oracle platforms: OBIEE - Business Intelligence (BI) Reporting PeopleSoft – Benefits/Pension Oracle EBS R12 – Financials/HCM The following Oracle EBS areas have been implemented:


General Ledger (GL)

Accounts Payable (AP)

Accounts Receivable (AR)

Purchasing (PO)

Cash Management (CA)

Fixed Assets (FA)

Projects and Grants (PNG)


Work Orders





Property Manager

Warehouse /Inventory Mgmt.

Order Management

iStore (online ordering)


Multiple Payrolls

Employee and Manager Self Service

Work Structures

Position Management

Advanced Benefits (OAB)

Pension Administration

Labor Distribution (LD)

iRecruitment (iRec)

Performance Management (WPM)

Learning Management (OLM)

Compensation Workbench (CWB)

Time and Labor

Absence Management

User Productivity Kits (UPK)

The Department of Technology and Enterprise Business Solutions, Enterprise Resource Planning (ERP) seeks a highly skilled Oracle e-Business senior-level Human Capital Management (HCM) Functional Analyst who is experienced with all functions comprised within Oracle HCM. The analyst should be highly experienced in configuring and supporting an enterprise system that has a complex employee population and equally complex system with business rules that can be exception based. Scope of Work: This individual may be responsible for, but not limited to, the following: • Perform as the lead in troubleshooting and analyzing production issues, including documentation of the root cause and any configuration changes required to resolve; • Lead efforts for new implementations, enhancements and production support; • Analyze, document and test impact of R12.2 upgrade on business processes and customizations; • Provide day-to-day hands-on support by bridging the gap between the business owners and the technical team and clearly articulating any issues or new/changing requirements needed; • Collaborate with core business partners to identify efficiencies in existing processes utilizing system configurations and automation; • Investigate prioritized issues using a variety of troubleshooting and analysis to investigate production issues, propose options for resolution, document findings and ultimately document and solution the issues in production; • Create service requests with Oracle and work with developers, DBAs and Oracle to resolution; • Participate and/or lead projects required as a result of new/changing initiatives or regulations; • Lead requirement gathering and documentation; • Lead and perform all phases of testing, execution and coordination of the validations between various functional and technical staff up to and including any resolution(s) required for discrepancies; • Responsible for driving resolution for prioritized issues (at times between more than one business area); • Coordinate any production migrations of functional and/or technical configurations ensuring proper audit protocols are followed; • Review patch releases and make recommendations on any system enhancements; • Develop desk procedures and documentation.


Skills/experience preferred includes:

  • Requires both functional and technical understanding of Oracle HCM;
  • Six years support and/or implementation of Oracle e-business R12 Suite of HCM applications in a complex environment;
  • Two full lifecycle implementations of Oracle HCM as a functional lead;
  • Highly preferred experience in OLM to include: implementation, support, configuration, create/maintain content, prepare functional design and test cases, design/host SCORM content, and host/maintain online training in OLM;
  • Experience in a functional lead role for one or more of the following Oracle HCM related modules: Learning Management (OLM), Work Structures, iRecruitment, Performance Management (WPM);
  • Experience in development of project timelines, plans, requirements, scope, and issue documentation;
  • Experience in collaborating with business owners to gather and document the requirements and functional specifications;
  • Skilled in data analysis, design and redesign and configuration of production modules;
  • Experience working in an ERP environment that is highly integrated with multiple modules; • Strong verbal, written and interpersonal communication skills;
  • Experience in business process redesign;
  • Experience in conducting analysis to determine any impacts to system configurations as a result of patches, upgrades, other module implementations and/or changes to configurations in other modules and business areas;
  • Experience in public sector environment.

Additionally, to be successful the candidate(s) will:

  • Work well in a changing environment and maintain a strong positive perspective;
  • Display a strong organizational commitment and interpersonal skills;
  • Display teamwork within a process driven environment;
  • Effectively partner and collaborate with end users and business owners who may have varied skill levels

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