Location – Austin TX , RTP Raleigh, Frisco TX, San Antonio TX.
Experience working in Oracle Fusion modules in one or more of the following modules: Order Management, Accounts Receivables, Cost Accounting, Fixed Assets, Revenue Management, Advanced Collections and Sub Ledge accounting.
• Serve as an Support Analyst to ensure the day-to-day operational activities are running as expected, resolving incidents, managing updates, performing configurations and performing root cause analysis
• Manages production issues if/when they occur to ensure service restoration, root cause analysis and the implementation of preventative actions to avoid future occurrences.
• Continually looks for opportunities to refine operational procedures to ensure support is provided in a consistent way with as few errors as possible.
• Partner with the business in supporting operational changes to the application portfolio driven by business events, process improvements, bug fixes, or software releases
• Work with Oracle Corp for SRs and Patches to assess the changes, define the impacts, and plan appropriately for any regression testing ,
• Has thorough understanding of data model, configuration, setups, interfaces
• Has through experience on B2B and B2C business process flows and integrations
• Should have experience working on BIP and OTBI reports. Assist in providing periodic ad-hoc reports as necessary to assist the Finance and Accounting departments in answering specific business questions
• Skills: Oracle Fusion Cloud (OM,AR, CM, FA, GL, Cost Accounting, Revenue Management),Vertex, OTBI and BIP reports