Job Description :
Position: Network Voice L2
Location: Des Moines, IA

Job Description:

Excellent Communication Skills
4+ years’ experience in handling Avaya & Nortel Communication Infrastructure including Media Servers, Modular Messaging, CMS, Media Gateways etc.
Understanding of the following product categories: SIP Proxy Server, Session, Border Controller
Protocol experience including H.323, MEGACO, MGCP, SIP
Hands-on experience in troubleshooting and implementing PBX features, Call Center Feature
Skills on Voice administration, Voice Mail, ISDN PRI''s, VoIP, TDM etc
Familiarity with basic Networking like router, switches
Experience with call recording technology.
Problem & Incident Management

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