Job Description :
Job Title: Network Voice Location: Guadalajara, MX Full Time Client: HCL Mexico 3-5+ years of experience in Cisco Call Manager, Voice gateways & Unity Connection voice mail services, Attendant Console, and IM&P Good Hands on experience on Cisco Unified Communication manager & Unity connection, Attendant Consoles version 10.x - 12.x. Expert level experience in handling Cisco IP telephony Network Infrastructure Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. Good understanding of Unity Connection services like Call handler, Directory Handler, and other Voice mail services. Feature configuration experience like Jabber, SNR, Presence, hunt groups, Hunt pilot, Voice mail boxes, TAPI. Good understanding of VoIP, MGCP, H.323 and SIP services. Understanding on PLM, PCD for Migration and deployments Documenting design and build to enhance the technical documentation of solution Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. Adheres to standard operating procedures / work instructions Knowledge and understanding on key Technologies: Expressways WebEx & WebEx Teams SIP, CUBE, MGCP and H.323 gateways. UCCX 10.x and 12.x for IMAC's & Basic scripting knowledge on UCCX