Job Description :

 Job Title:Network support specialist

Location: Tallahassee, FL(Onsite from Day1)

Duration: Long Term

Job Description:

The Department prefers the candidate has the following experience, skills, and/or knowledge for this position:

  • Experience solving computer problems over the phone and troubleshooting PC and peripheral-related problems;
  • Knowledge of TCP/IP protocols;
  • Experience with installing and troubleshooting 3270 emulation software;
  • Experience installing, diagnosing, and repairing hardware to include, but not be limited to, hard drives, RAM, processors, CD-RWs, DVD-RW’s, multimedia kits, and other peripherals;
  • Experience using imaging software for deploying desktop PC’s;
  • Experience providing VoIP phone support;
  • Experience providing VPN client support;
  • Experience working for a criminal justice agency;
  • Knowledge of Information Technology standards in a criminal justice environment; and
  • Experience supporting end users in a criminal justice environment.
             

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