Job Description :

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Role: Net work  Engineer

Location: Remote

Duration: Long Term

Job Summary

  • This is NW Engineer position to be ready to move to the identified location and support area/region which will be commuting distance of ~1-2 hours for NW related tasks as needed.

Duties / Responsibilities

  • Follow through on commitments to end users and coworkers.
  • Demonstrate values of honesty and continual improvement.
  • Must be vigilant about identifying common workplace safety hazards such as unsecured cables and practice good housekeeping.
  • Incidents (INCs) and Service Requests (SRs)
  • Develop Standard Operating Procedures for routine tasks.
  • Be active in product-specific forums and communities, well versed in Cisco TAC procedures, and knowledgeable about Cisco’s documentation library.
  • Involvement in Project work with self-manage discipline and pro-actively communicate potential jeopardy situations.
  • Familiar with ITIL standards not limited to problem management and change management.

Required Skills / Abilities

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
    Bachelor’s degree in a computer related field or equivalent experience.
  • 3+ years of general network experience including various network protocols.
  • 3+ years of Cisco networking experience including routing, switching, voice, and video.
  • Ability to communicate effectively with a range of coworkers including technical and non-technical, entry level to senior executive.
  • Must be able to think analytically and use process of elimination to disprove potential causes of trouble conditions.
  • Clear and easily understood verbal and written communication skills
  • Cisco Routing and Switching skill
  • Cisco VOIP setup and configuring Skills
  • Network tools handling and trouble shooting skills
  • The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Education and Experience

  • Bachelor’s degree in an IT-related field plus 5 years in an enterprise environment

Licensure / Certification

  • Valid , insurance, and reliable automobile.
  • US work authorization
  • CCNA Route/Switch preferred

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