Job Description :

Title: MS Dynamics CRM Analyst

Location: The work can be done remotely from anywhere in the US, with a willingness to travel to one of the following locations occasionally.

  • Germantown, MD
  • Fort Worth, TX
  • Chantilly, VA

Duration: Our preference is Contract to hire – assured conversion at the end of 3 months but if you would like direct hire we can work on that too.

Job Summary

Client is currently searching for a Dynamics CRM Analyst to manage client's Dynamics environment, serve as the interface between cross-functional teams to deliver on business requirements. Under general direction, formulate and define systems scope and objectives through user needs and an understanding of business systems and industry requirements.  Primary focus area will be providing BD/CRM (MS Dynamics 365) services.  Other areas of technology support may include document management, procurement, contract management, supply chain, quality, personnel security, engineering, and program management services.

Essential Responsibilities:

  • Perform customer requirement analysis for existing or proposed systems to determine feasibility and objectives of requests.
  • Design or modify system and prepare reports, schedules, data requirements, security access rules, and system constraints.
  • Write, debug, and tests programs and procedures.
  • Install systems and trains customer to use new or changed applications.
  • Study existing information systems to evaluate the effectiveness and develops new systems where appropriate.
  • Direct on-site customer interface for program guidance, testing, systems analysis, and other system-related tasks as needed.
  • Prepare detailed documented requirements for selected activities (i.e., data management, configuration management, program management, etc.)
  • May provide administrative support to project management staff in customer meetings, presentations, and briefings.
  • Maintain and establish a filing system for correspondence, project status reports, and other technical documentation for tracking and inventory control.
  • Comply with hardware and software systems standards and procedures.
  • Direct, provide guidance, and monitor the performance of less experienced analysts/programmers.
  • Provide support in the development of technical proposals and provide input on the technical content and level of effort of the proposed scope of work.
  • Perform all other position-related duties as assigned or requested.

Minimum Requirements

  • Bachelor's degree in Computer Science, or related field, and at least two to four years of job-related experience or equivalent. Good written and oral communication skills and familiarity with word processing, database, spreadsheet programs and integrated software applications are required.
  • Minimum of 1 year of experience with Dynamics 365 Customer Engagement (F&O, UO, Marketing, & PSA a plus ). >2 years experience in managing Microsoft Dynamics environments.
  • Excellent understanding of relational databases (MSSQL preferred).
  • Experience with Azure App Services, Functions, LogicApps and DevOps preferred.
  • Experience evaluating, recommending, configuring, administering, and supporting cloud-based Software-as-a-Service (Saas) applications.
  • Experience with .NET (Framework or Core) and JavaScript.

Preferred Qualifications

  • Industry experience working in the Federal Government Contracting/Defense Industrial Base and within intensive people and asset management environments
  • Experience in a fast-paced company where resources are lean, & speed of execution is valued
  • Position may require some travel
  • Position may require the ability to pass and maintain a Security Clearance
  • PowerShell scripting experience
  • Onbase, Intelex experience

Benefits are good.

  • 401K with 4% match
  • Medical Insurance

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


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