Job Description :
Hi ,
Greetings from XTGlobal, Inc.!
We at XTGlobal, Inc. are currently sourcing for Technician requirement. Request you to kindly review the job description given below and reply back if you are interested in pursuing this opportunity.
Title: Maintenance Technician II [XTGL_]
Location: Pleasanton, CA 94588
Type: 12+ Months Contract
Job Description:
The role of the Field Maintenance Technician is critical to achieving overall company objectives.
The incumbent will serve as a team member of the service maintenance organization.
They will proactively and responsively deliver field service and maintenance repair on ALL toll collection equipment owned and/or operated by the Toll Way.
The overall objective is to maintain equipment so that its functionality is optimized at all times resulting in no adverse impact on traffic flow and/or revenue collection.
Field support of configuration, troubleshooting, and maintenance of Toll Collection Equipment including but not limited to:
Lane Controllers
Violation Enforcement System (Controller, Lighting, and Cameras)
Automatic Vehicle Identification System (RF Transponders)
Transaction Indicators
Automatic Vehicle Classification (Loops, Treadles, and Optical Separators)
Local and Wide area network equipment
Other task assignments as required.
Responsibilities:
Works in extreme weather conditions under general direction with assigned resources to plan, organize, and deliver exceptional field service in a manger that meets or exceeds established service metrics.
Will monitor system performance both on-site and remotely to ensure performance is maintained and optimized within system specifications.
Expected to maintain the highest standards of ethical behaviour, strong customer advocacy skills and professional integrity at all times.
Provide responsive field and remote service for all ORT and Non-ORT equipment.
Works on a rotation on-call schedule to ensure after-hours support is maintained at all times.
Completes routine preventative maintenance on all equipment as defined within the service level agreement.
Maintains timely and accurate service records through the HEAT service ticketing system on a daily basis.
Develops technical and product knowledge through various forma/informal training and on-the-job experience.
Properly maintains company provided resources such as, service vehicle, computer, equipment, and tools.
24/7 on-call experience in a mission critical environment desired.
Demonstrates regular and predictable attendance for scheduled shifts.
Required Experience:
2-3 years maintenance experience of critical large-scale systems.
Ability to work outdoors in extreme weather conditions.
Ability to successfully pass a Motor Vehicle Records check
Ability to regularly lift at least 50lbs.
Able to operate an aerial lift and work at heights.
Maintenance experience in one of the following areas desired:
Toll collection systems
PC/Server Service
RFID System Service
Security and Surveillance System Service
Experience with Work Order based maintenance.
Educational Requirements:
AA degree in Computer Electronics or equivalent related job experience.
If you are interested in pursuing this opportunity, kindly reply back with your word format resume attached.
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