Infoways
Trenton, NJ
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Job Description :

Minimum Mandatory Skills ; Mainframes (Cobol, DB2, VSAM, CICS, MQ Series, Easytrieve)

  • Provide 24x7 Incident and Problem Management support of GWM Platforms.
  • Provide technical expertise to facilitate investigation of complex technical issues.
  • Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner.
  • Leads technical team in support of operations teams and support engineers by driving investigation of Incidents and corrective action follow-ups using an ITIL standards-based methodology.
  • Facilitating weekly problem management meetings with Sr. technical staff reviewing root cause and corrective actions
  • Define workarounds for known errors and initiate process improvements
  • Maintain a knowledge database
  • Mainframe Developer Experience: Programming skills: COBOL, JCL, VSAM, DB2, CICS, MQ Series, Easytrieve
  • Experience in Endeavor, IBM problem determination tools such as File manager, Fault analyzer etc.
  • Experience in Production Support

Experience in change management and incident management tools

Mainframe Support:

Skill

Experience needed

Competency Level

 Cobol,

 10-12 years

 Expert

 JCL,

 10-12 years

 Expert

 DB2,

 10-12 years

Expert

 VSAM

 5 years

 Advanced

CICS