Job Description :

Job Title : Mac - Administration | MAC OS Support, Casper

Location: Groton, CT 06340

Duration: Long term contract

Job Description :

Must Have Skills

* Experience in MaaS360 Mobile Device Management Administration

* Experience in MacOS administration

* Experience in IOS administration

Detailed Job Description

Incident and Request Management Queue monitoring/resolution for all macOS and iOS related issues/requests

* MaaS360 Mobile Device Management Administration

* JAMF Mobile Device Management Administration

* iOS/ macOS updates / alignment to supported versions

* App deployment for macOS only (iOS apps distributed by another Team)

* Monthly Active Devices reporting (Mac & Mobile)

* Infrastructure/MDM Certificate renewals

* Apple Business Manager Portal Administration

* System Health checks and clean ups

* Platform Parity checks

* Trusted Managed devices (TMD) authentication & remediation

* File Vault recovery key & remediation

* Core software residency monitoring

* Printer configurations

* Client repair activities


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