Dear Partner,
Good Morning ,
Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for "Help Desk Support Specialist, Colorado Springs, CO, Remote need submissions you please review the below role, if you are available, could you please send me updated word resume, and below candidate submission format details, immediately. If you are not available, any referrals would be greatly appreciated.
Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you.
**Candidate Submission Format - needed from you**
Full Legal Name
Personal Cell No ( Not google phone number)
Email Id
Skype Id
Interview Availability
Availability to start, if selected
Current Location
Open to Relocate
Work Authorization
Total Relevant Experience
Education./ Year of graduation
University Name, Location
Last 4 digits of SSN
Country of Birth
Contractor Type
: mm/dd
Home Zip Code
**Assigned Job Details **
Job Title : Help Desk Support Specialist
Location: Colorado Springs, CO
Rate : Best competitive rate
**Clearance Requirement: Top Secret/SCI (must be active at start)**
**Role Overview:**
The Helpdesk Support Specialist provides client support and administrative duties via a centralized help desk for AF TENCAP’s classified and unclassified systems. The role serves as the primary IT support touchpoint, responsible for troubleshooting and resolving user issues, configuring mobile communication devices, managing service tickets, and coordinating with internal and external agencies to ensure service continuity across multiple security domains (NIPR, SIPR, JWICS, and Commercial Networks).
**Required Qualifications:**
• Active Top Secret/SCI clearance.
• 3+ years of experience in a helpdesk or client support administrator role.
• Knowledge of troubleshooting across various operating systems including Windows and UNIX.
• Experience supporting mobile devices and DoD secure communications systems.
• Familiarity with ticketing systems such as PowerBI, MS Teams (DoD/AFNET-approved).
• Strong customer service skills and attention to detail.
• Ability to work independently and collaboratively under minimal supervision.
• CompTIA Security+ or equivalent DoD 8570 IAT Level II certification (or ability to obtain within 60 days).
Nancy
Talent Acquisition | Nukasani Group Inc
Tel
Email:
540 W Galena Blvd, Suite 200, Aurora IL 60506.