Job Overview:
- Responsible for the delivery and operational integrity of the Cybersoft Windows-based application suite.
- Responsible for the release processes and managing the lifecycle of applications running on IIS, hosted on Windows Server, with data layers in SQL Server, and an increasing footprint in Azure Kubernetes Service (AKS).
- Responsible for standardizing and improving the build-test-deploy-monitor process.
Key Responsibilities
1. Release & Deployment Management
- Own the end-to-end release management process for our .NET/IIS-based applications and services.
- Manage and orchestrate deployments across hybrid environments (on-prem Windows Server clusters and Azure).
- Develop and maintain the release calendar, coordinating dependencies between SQL Server schema changes, application deployments, and infrastructure updates.
- Lead go/no-go meetings with a focus on validating health across IIS application pools, Windows Services, and AKS pods.
2. Process & CI/CD Pipeline Management
- Manage, optimize, and secure our Azure DevOps (Azure Pipelines) CI/CD workflows.
- Oversee the promotion of build artifacts through staging environments to production.
- Implement and enforce Infrastructure as Code (IaC) practices using ARM Templates and Terraform for consistent environment provisioning.
3. Operational Excellence & Systems Management
- Ensure the performance, security, and availability of our IIS web applications and Windows Server infrastructure.
- Partner with the DevOps team to manage and scale our Azure Kubernetes Service (AKS) clusters.
- Oversee database deployment processes related to SQL Server, working with DBAs/Data Engineers to manage scripts and ensure data integrity during releases.
4. Incident & Problem Management
- Act as the incident commander for production issues, coordinating efforts between development, infrastructure, and database teams.
- Utilize deep knowledge of the stack to help triage issues—from IIS logs and Windows Event Viewer to Azure Monitor, Application Insights, and Kubernetes logs.
- Drive rigorous Root Cause Analysis (RCA) for incidents and ensure corrective actions are implemented.
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.