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VDart Inc
Alpharetta, GA
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Job Description :
Hi, Hope you are doing great!!! Let me know if you are interested in this below opportunity. Title: L3 DSS Systems Engineer Location: Huntsville AL, Ann Arbor MI, Blue Springs MS, Jackson TN, San Antonio, TX. Duration: Contract Job Description: Responsibilities: The role will support client by supporting, validating and documenting processes necessary to maintain production network architecture. The L3 role will play a key role in supporting Cisco network switches, troubleshooting Windows 10 operating system, supporting MS Office 365 and ensuring the network infrastructure is reliably deployed and in good working order during operating hours. This individual is responsible for documenting the processes necessary to maintain IS environment and understanding the technology solutions that are used to support the execution of these business processes. Perform superior problem solving and troubleshooting skills at the System Engineer level (L3 Communicate technical concepts to non-technical business users and have the technical depth to also communicate effectively to other internal IS Groups Possess the ability to work independently with minimal management supervision. Requirements: Must have experience in administering windows server operating systems. Must have experience in maintaining Cisco switches A solid working knowledge and demonstrated technical proficiency in installing, troubleshooting and resolving problems of various software on Windows 10 Operating system Experience working with VMware vSphere. Experience installing and troubleshooting server room, hardware components, such as Rack Servers, Fiber, Cisco switches, disk drives, memory, etc. Experience or knowledge of CRAC/HVAC Units and UPS preferred. Experience working with various levels of technical individuals at remote locations to resolve problems or in implementing on new switches or Servers preferred. Experience using a ticket management system for work prioritization and daily workload management ITIL, CCNE and/or MCSE certifications are desired. Experience on AirWatch/iPhone support is an in advantage Ability to create clear and concise documentation Good written and oral communication skills are required. Ability and confidence in making system recommendations and providing excellent customer support. Experience and/or knowledge of PLC is a plus. Physical Requirements: Must be able to lift 50 lbs. Must be able to lift equipment for 'rack and stack' services (server, router, switch, UPS devices, etc) Must be able to assist with team lifts of up to 90 lbs. Ability to walk long distances within warehouses or manufacturing facilities Will often work in dirty, dusty, hot or cold (beyond average room temperature) environments Ability to climb stairs, ladders and/or use scissor lifts and safety harnesses Some services may require periods on hand and knees to install equipment (under desks, inside small spaces, etc