L2 Application Support(Java)

Title: L2 Application Support(Java)

Location: Chicago, IL(Onsite)

Duration: Long Term Contract/C2H

Job Description: 

• Allocates resources and provides teams with necessary tools to address impediments.
• Establishes and maintains a support schedule that covers 24/7/365 support
• Responsible for Release Management and works with the Product Owners and Development team to plan and execute release schedules.
• Works with stakeholders to create high-level preliminary release and project delivery plans for production features.
• Reports on overall support status to leadership and various stakeholders
• Ensures effective communication, collaboration, and team engagement in initiatives that cut across products and applications.
• Leads program increment retrospectives to identify productivity improvement opportunities
• Maintains support and defect reporting that identifies problems areas where focused improvements are required
• This is a full-time management/leadership position (45+ hours per week)
  • Will manage small enhancement development    
  • Regular and reliable workplace attendance at your assigned location.
  • Ability to operate vehicles, equipment or machinery. Computer, phone, printer, copier, fax

Non-Essential Functions

• Assists in other areas of the department as necessary.
• Assists in other areas of the company as necessary.
• Ability to operate vehicles, equipment or machinery.
• Same as essential functions

Experience, Skills, Education & Licenses/Certifications Required:

• 3-5+ years experience in supporting Warehouse Management Systems & Supply Chain Application.
• 3-5+ years experience in working with various Database Oracle, SQL server, My SQL
• 3-5+ years experience in working with Java based micro services applications..
• 5+ years experience working with global teams.
• Experience working with packaged vendor solutions. Maintain and build vendor relationships
• Ability to supervise a team, guide them on technical aspects and help them prioritize rollouts.
• 2+ years experience working patching team and familiar with Patching or servers.
• Strong interpersonal skills and ability to collaborate with individuals at all levels
• Experience with cloud service is plus (AWS/Azure) and working with applications in Windows and Linux/Unix Environments.
• Able to create and maintain reports related to support activities for management.
• Strong verbal and written communications skills\
• Must be detail oriented and thorough, with ability to think “big picture” and understand the key trends and goals that drive Costco’s eCommerce business.
• Deep understanding of business analysis and its value to project execution and business growth.
• Proven ability to make sound decisions in an environment with frequent change.
• Innovative, creative, and possesses a passion for excellence.
• Excellent organizational and planning skills, with experience building strategic and tactical plans
• Able to support off-hours work as required; including evenings, weekends, holidays.
• Experience with Highjump and/or Descartes packaged solutions is a plus.

Recommended:

• Experience in the Agile development methodology
• Successful internal candidates will have spent one year or more on their current team.