Job Description :
Support different version of Kronos, develop interfaces of both export and import of data from WFC application.

Experience in Kronos WFC in Configuration and Troubleshooting and Experience on Kronos Modules.

Knowledge of product configuration, creating work rules, pay rules, break rules, exception rule etc.

Experienced in Configuring Kronos Terminal devices, Working knowledge on PL/SQL, Kronos.

Adept at handling varied functions related to Kronos WFC.

Creating interfaces using Workforce Integration Manager, knowledge on Workforce device manager, Record manger.

Team Building, Leadership and Communication skills required.

Handle records of incidents, problems, changes etc.

Following ITIL process for Incident, Request, Bug and change management.

Supporting existing Workforce Management application as a Production Support.

Supporting the Kronos Product, resolving the issues raised by client and providing proper solution, monitoring customer servers, troubleshooting

Proven capability in meeting deadlines and completing tasks unsupervised