Apetan Consulting
Rutherford, NJ
Post Resume to
View Contact Details &
Apply for Job
Job Description :

Junior M365 Developer / IT Support Specialist

100% Remote

Job Summary:

We are seeking a motivated Junior Microsoft 365 Developer / IT Support Specialist to support, maintain, and enhance Microsoft 365 environments while providing day-to-day IT support. The role involves assisting in developing solutions using Microsoft 365 tools, troubleshooting user issues, and ensuring smooth IT operations.

Key Responsibilities:

Microsoft 365 Development & Administration:

  • Assist in developing and customizing solutions using Microsoft 365, including Power Apps, Power Automate, and SharePoint Online
  • Support configuration and management of Teams, OneDrive, Exchange Online, and SharePoint
  • Create workflows, forms, and automation to improve business processes
  • Help manage user access, permissions, and security settings

IT Support:

  • Provide first-level technical support for hardware, software, and network issues
  • Troubleshoot issues related to Microsoft 365 applications and Windows systems
  • Assist in onboarding/offboarding users (account setup, access provisioning)
  • Respond to service desk tickets and ensure timely resolution

System Maintenance & Monitoring:

  • Monitor system performance and ensure availability of services
  • Perform regular updates, patches, and backups
  • Maintain documentation for IT processes and solutions

Collaboration & Improvement:

  • Work with senior developers and IT teams to implement solutions
  • Identify opportunities for automation and process improvement
  • Support end-user training and adoption of Microsoft 365 tools

Required Skills & Qualifications:

  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
  • Basic knowledge of Microsoft 365 ecosystem
  • Familiarity with Power Platform (Power Apps, Power Automate)
  • Understanding of Windows OS, networking basics, and Active Directory
  • Basic scripting knowledge (PowerShell is a plus)
  • Strong problem-solving and communication skills

Preferred Qualifications:

  • Internship or 0–2 years of experience in IT support or M365 development
  • Knowledge of SharePoint development/customization
  • Familiarity with ticketing tools (e.g., ServiceNow, Jira)
  • Microsoft certifications (e.g., MS-900, PL-900) are a plus

Soft Skills:

  • Good communication and interpersonal skills
  • Ability to learn quickly and adapt to new technologies
  • Strong attention to detail and customer-focused mindset

Experience Level:

2–5 years

             

Similar Jobs you may be interested in ..