Junior Data Analyst
100% Remote
Job Description:
Bachelor's Degree and experience with MS Excel with 1-3 years of Data Analysis
Experience analyzing Networking phone data a plus but not required so will consider if haven't done this
Experience using Cisco Call Manager a plus but not required
Candidate will be working on phone data analysis for TxDOT locations across the state. Datasets will be extracted out of Cisco Call Manager and analyzed for recent use and flagged for non-use. Then the datasets will be sent to selected points of contact to review their reports and gain approval to remove underutilized or non-use records. Datasets will be shared with Network engineers to enter VoIP tickets into TxDOTNow. Audits will be conducted after tickets are completed to be certain tickets were actioned correctly. Monthly invoices will also need to be analyzed for accuracy. These are large datasets, so knowledge of the AI tool, Co-Pilot, is helpful or can be taught to analyze up to 16,000 records.
Minimum Years of Experience, Skills, and Qualifications
1-3 years of Data Analysis/Report Writing
Experience with MS Excel and Bachelor's Degree
College graduate with good Microsoft Excel skills. Needs good analytical skills and attention to detail. May work with TxDOT point of contacts to analyze and validate the phone data for their site