Job Description :
Job Title: UX Specialist Location: South San Francisco, CA Should have healthcare (i.e. pharma, biotech, medical devices) experience. Job Description: As a User Experience (UX) specialist you will focus on people on understanding their needs and pain points to provide a compelling and consistent user experience to immensely improve the satisfaction of people who use our products, systems and services. What you'll be working on: Deeply involved in the end-to-end human-centered design process including research, design and evaluation. You will work closely with UX researchers, business analysts, UX designers, and product managers from conducting and translating research to inform requirements, designing and evaluating solutions. As a UX specialist, you will be working in the role of [ UX Researcher, UX Designer ]. Typical capabilities expected from the role(s): Research - capture users' needs, motivations, behaviors, etc via variety of qualitative and quantitative methods and translate them into meaningful personas, journey maps and usage scenarios to inform requirements Design - translate research outcomes and requirements into design concepts via wireframes, prototypes and design specifications Evaluation - provide actionable insights for concept iteration via variety of formative and summative usability evaluations such as usability testing, heuristic evaluations, System Usability Scale (SUS), etc The ideal candidate Has business domain knowledge in Pharma Development. Effective interpersonal and time management skills and ability to clearly communicate and present to all levels of management Monitors industry trends for the specific discipline and continuously experiments to verify value added Ensures the right information is available to the development team in the right level of detail at the right time so that the product can be developed Passionate about deeply understanding users' problems and resolving them effectively Creative problem solving ability and balance with the big picture and details Ability to influence and inspire to bring meaningful change