Job Description :
Job Title Cisco UCCE administrator Key words to search in resume Cisco UCCE administration 12.x, Call Routing, Cisco ICM, CUIS, CUIC, CCMP, ICM Scripting, vXML gateways Technical/Functional Skills -MUST HAVE SKILLS 2+ years of engineering and operating Cisco UCCE contact center systems in a role supporting infrastructure components & services running on Central Controllers, Peripheral Gateways, Voice/VXML gateways, Cisco Voice Portal, etc. 2+ years of UCCE configuration and scripting experience 2+ years of contact center reporting design and development and / or sequel programming development Knowledge of contact center integrations between Cisco UCCE and ancillary equipment including call recording and workforce management systems Experience with Cisco UCM platform and support of VOIP infrastructure Experience with SIP based telecommunication networks Strong business relationship skills Experience with SDLC delivery and operational models including waterfall & agile. Cisco CVP Studio development experience Cisco Dialer campaign management Experience with building and managing external database integrations for customer / data lookups within UCCE Database management of standalone resources used by UCCE Cisco DB Worker External integrations Startdate (dd-mmm-yy) 15-May-2020 Duration of assignment (in Months) Long term Work Location(State, City ) Richfield, Minnesota Rates payable to vendor$/hr(in case BA) Rates payable to vendor$/annum(in case FTE) $100,000