Job Description :
Hello,
Hope you are doing great,
This is Harsh from E-Solution Inc. I have some urgent requirements with one of my client. Please go through the Job Description and let me know your interest. In case you are not interested, it will be nice to let your friends/colleagues know of this position who may be a potential fit.
Job Title: Voice Network Engineer
Location: Sunnyvale, CA
Duration: Long Term
Primary Function of Position:
This position has responsibility for the deployment, support and upgrade of production Cisco voice, Cisco Call Center, local and wide area infrastructure in Sunnyvale locations and other worldwide locations. This position will review, plan, and evaluate voice and network systems, troubleshoot voice and network systems and recommend improvements to the network. Cisco and Zoom voice and call center (UCCE) focus is a must.
The candidate will also be required to provide mentoring, training, and support for the rest of the networking team members.
Roles and Responsibilities:
This position has responsibility and authority for:
Design configure and script Cisco UCCE software (ICM, CVP, IP-IVR), and third party software and integrated peripherals systems
Call routing, configuration, ICM / IPCC scripting
Deploying voice services, data and video services, and messaging services such as voice mail, Unified Messaging, email and Instant Messaging
Designing and implementing enterprise class data and voice networks to support the Cisco Unified Communications, Cisco Unity Connection product suites, Cisco UCCE, and Zoom Phone
Act as Subject Matter Expert in the design, implementation and operation of Cisco voice and Zoom Phone infrastructure
Monitor performance and provide capacity analysis/planning and be able to be part of a 24x7x365 on call rotation.
Provide project and vendor management as needed.
Competency Requirements:
Competency is based on: education, training, skills and experience. In order to adequately perform the responsibilities of this position the individual must:
Hands on experience with Cisco Voice Call Manager 11.x, Cisco Unity Connection 11.x, Zoom Phone and Cisco UCCE 11.x.
Cisco ICM Enterprise development and deployment experience, including scripting, configuration and call routing
IP-IVR, CVP integration design and deployment
Experience with integrating Call Manager cluster and trunk to WebEx and Zoom is a plus
Experience with Cisco / Poly / Zoom Room video conference and integration to WebEx, Jabber, and Zoom
Hands on experience with Cisco Cube and Voice Gateways and Zoom Phone
Experience and understanding of the following security technologies is a must: vulnerability scanners, network based firewall, network based intrusion detection and prevention technologies, etc.
Minimum of 7 year hands on experience in Cisco voice and basic network engineering is required.
Strong ability to identify, determine and document customer requirements
Solid written and verbal communication proficiencies, quick learning abilities and self-motivated team player.
Desired Skills:
Cisco Call Manager, Unity Connection, UCCE (ICM, CVP, IP-IVR)
Video conferencing with multi-vendor platform
Collaboration with Cisco Webex and Jabber, and Zoom
TCP/IP,STP, VTP, VSS, 802.1q trunking
LAN Switching and WLAN (Cisco)
OSFP, BGP, EIGRP, QoS
Good communication and documentation skills
Educational background:
B.S. in Computer Science or equivalent. Cisco CCVP, CCIE Voice or UCCEI /UCCED certification is a big plus.
Thanks and Regards,
Harsh Awasthi
O
M
India:
Account Manager | E-Solutions Inc.
Email:
Skype:
Hangout:
2 N. Market St., #400, San Jose, CA, 95113
e-Solutions Inc. is a 15 year old company having 15 Global Offices with more than 1000+ IT and Software professionals working on cutting edge technologies and serving fortune 2000 companies all over the world.
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