Job Description :
We have multiple openings for the below position with one of direct client. If you are available and interested, please send me your updated resume to with your best available time for a quick discussion. Total open positions - 10 Role - Junior to Mid level Call center (with Insurance industry Exp) Location : Madison, WI USA Duration 12+ months Position Requirement Educational Qualification: Graduation Domain Experience 2+ years' of work experience Flexibility of working in shifts, Retirement Life insurance & AD&D Consumer lending Credit union protection Investments Executive Benefits & Funding Insurance background is a must Work Experience: 2+ years' of work experience Flexibility of working in shifts, Insurance background is a must Customer service experience Multitasking Data/analytics experience Direct-to-consumer marketing experience Project management experience Experience with process improvement tools/methodologies Scrum experience Automation experience Organization/Planning Influencing/Sales Management/Mentoring Communication (Verbal) Communication (Written) Communication (Presentation) Liaising (Technical/Non-technical) Financial Acumen Call center workflow management Claims processing Problem solving Attention to detail Call center experience Expected Behavioral Competencies Insurance Domain & Functional Knowledge is must Communication Skills Oral and Written is must Analytical Problem Solving & Decision-Making is must Thanks & Regards, Sujatha | AVTECH Solutions Inc. Email: Web: LinkedIn: