Job Description :
Murex Support Engineer, New York City, NY 6+ Months Phone + Skype Qualifications: Good temperament, the ability to face off to challenging trading clients, experience in electronic trading and/or clearance and settlements Extensive experience as Murex business/trading front office analyst (superior P&L explain/resolution, Greeks, SIMM, VaR, Risk Analysis, simulation views, pre-trade pricing skills) This is the core focus of the role Very strong knowledge of Fixed income, Interest Rate Derivatives, FX, Futures, Options products Critical for the role 5 or more years' experience supporting or developing Murex Back Office modules including MxML Exchange Workflows, OSP queues and Interfaces in Murex Production Environment Experience supporting Operations, Middle and Back office teams on Trade booking, Payments, Settlements, Collateral, Cash Flows, Regulatory reporting, etc. Handling of Technical and Functional issues related to Murex Interfaces, MLC, Datamart & Reporting Developing/Configuring processing scripts, reports and batch feeders Understanding and Debugging Shell and Perl scripts on production and test environments 5+ years in a Level 2 production trading application support role (Market Data, Pricing, OMS, Execution Booking, Position keeping, Risk platforms, etc Basic Linux, SQL and any scripting language (Shell, Perl, Java, Python, etc Any enterprise batch scheduler software experience (Control-M, Autosys, Tidal) Working knowledge of underlying infrastructure and interoperability (servers, storage, network, middleware) Working knowledge of basic ITIL Service management practices (Event, Incident, Problem and Change management) Skills Typical activities include: End User Support: capture, investigate, communicate, track, resolve application issues (break/fix), adhoc queries, transaction investigations, reconciliation, order checks and replays, static data updates, EOD reporting, access and entitlements Event Management: Health checks, monitoring of application dashboards, alert response, investigation, monitoring tool implementation, maintenance and config changes, batch exceptions Incident Management: Manage requests, incidents, outages, communication and escalation. Problem Management: Metrics, reporting, trending, driving Stability and continuous improvement Change Management: Release and deploy, CAB review and approval for all production change, Acceptance into Service standards, act as gatekeeper to prod Capacity Planning & Preventative Actions: Metrics and reporting, design, testing, provisioning, data archiving (shared with Development and Infrastructure teams ) Configuration Management: Documentation, asset and inventory management, production hygiene Recoverability: DR, resiliency, testing, data restoration Batch: setup and management, drive optimization Audit and Compliance: Audit response and investigation.