Job Description :
Greetings from Avtech solutions!!
We have an opening for "Remedy ITSM" requirement for one of our client engagement, below is the job description.
If you have suitable consultant, Kindly share me the resume ASAP.
Position: Remedy ITSM
Location: Atlanta GA
Duration: 06+ Months
Any Visa
Job Description:
Experience in designing solutions using in industry standard BMC Remedy practices.
Experience in documenting solutions using custom and out of the box workflows.
Experience implementing and query RDBMS
Design and Develop Active links, filters, escalations for Trouble management, Change Management and CMDB
Develop Trouble management, Incident management, Change management, Create and Modify workflows for custom apps
Design and develop approval engine and assignment engine for ticketing systems
Develop Service level management for Ticketing and ITSM packages
Capture and create foundation data for Trouble management and ITSM packages
Thanks & Regards,
Raj - Rajesh Kumar
AVTECH Solutions Inc.
Ext -504 (Voice)