Job Description :
Cybersecurity Operations Center,

Jersey City, NJ



Required Skills & Experience

Graduation from an accredited four-year college or university with major course work in cybersecurity, business management, communications, computer science, information technology or a related discipline
Certifications: Information Assurance Technical (IAT) Level 1 (A+, Network+ and Security Certified Practitioner (SSCP and Certified Information Systems Security Professional (CISSP)
An individual with at least 5 years management experience in a 24/7 security operations center with a staff of at least 15 personnel


Ensuring CSOC is consistently operated in a professional manner with adherence to all agency policies and procedures
Reviewing tactics, techniques and procedures (TTP) for enhancements and submitting recommendations for such enhancements to the Manager
Coordinating staff schedules and resolving scheduling gaps in coverage
Ensuring consistently high level of staff performance by implementing policies and procedures to ensure adherence to Port Authority policies and procedures and minimize tardiness, absence, and/or violation of Port Authority policies and procedures
On the first Wednesday of each month, provide the agency reports that shall include the status of tickets
Identifying and suggesting operational improvements and efficiencies to the Manager
Tracking and reporting on the status of pending, implemented or rejected tickets in the biweekly management meetings
When applicable, ensuring compliance with DHS Urban Area Security Initiative (UASI) grant requirements to include the creation and tracking of monthly and quarterly invoices
Attending monthly meetings with agency management to discuss ongoing performance, issues and concerns
Being the primary onsite point of contact for the agency
Perform additional tasks related to the requirements of this SOW as may be requested from time to time by the agency
Perform all training necessary to operate the Industry Standard security appliances and security applications for endpoint and network protection and intrusion detection