Job Description :
Duration:12+ months contract
Market-rate compensation package per hour
Benefits for Eligible Employees-Health Insurance,Paid Time Off(PTO),Paid Holidays.
About Edify :
Headquartered in Naperville, IL, we are a dynamic team with over two decades of industry expertise, dedicated to delivering robust business solutions, staff augmentation, and a comprehensive range of application and web services. As a former recipient of INC. Magazine's prestigious '5000 Fastest Growing Private Companies' award, we take immense pride in our proven track record of success.At Edify Technologies, we partner with customers globally, empowering them to enhance their technology footprint, reduce unnecessary costs, develop sustainable IT solutions, and gain a competitive edge in today's digital world. We believe in creating an impact through innovation, driving tangible results that propel businesses forward.
Required Skills
? Candidate shall have a minimum of 5 years experience supporting the Microsoft 365 (M365) cloud suite in a large environment.
? Required experience includes:
Troubleshooting M365 IRWorks incident and task tickets (Priority 1 Priority 4) and resolving user-impacting issues across the M365 ecosystem.
Monitoring and optimizing Dataverse environments, including data models, resource utilization, and issue troubleshooting.
Establishing, configuring, and maintaining Power Platform environments within the tenant, including pipelines and application lifecycle management.
Providing technical support for Copilot, Power BI, Power Apps, and Power Automate, including issue analysis and resolution.
Monitoring M365 services, data retention requirements, compliance settings, and tenant governance.
SharePoint expertise, including SharePoint Online administration, development, customization of lists, and support for SharePoint on-premises farm infrastructure.
Microsoft Power Platform development: PowerApps (canvas and model-driven), Power BI, Power Automate (Flow), AI Builder, and Copilot for Power Apps & Power Automate.
.NET development, including C#, ASP.NET MVC, Entity Framework, JavaScript, HTML, and CSS.
PowerShell scripting for automation, system management, and OneDrive support.
Knowledge of Exchange Online, Intune, Azure AD, and the broader Azure ecosystem for identity, security, and cloud integration.
M365 governance and compliance activities, including permissions management, retention policies, audit logging, and Security Change Request documentation.
Security and architecture support, including Defender, Purview configurations, Loop, and Graph connectors.
AvePoint Online Services (AOS) configuration and security support, including tenant-to-tenant operations, Splunk integration, BYOK, IP restrictions, and SFTP.
Managing enterprise data connectors and establishing organizational data-handling policies across M365.
Supporting Windows Server and SQL Server clusters (2019/2022) for related integration needs.
Collaborating with cross-functional support teams to integrate SharePoint Online, Teams, Exchange Online, and Azure services.
Maintaining operational discipline, ensuring all documentation, processes, plans, schedules, and deliverables are completed accurately and on time.
Creating and maintaining reference materials such as FAQs, knowledge articles, and iTrain content.
Coordinating and conducting Proofs of Concept and pilot testing for new M365 and Power Platform capabilities.
Providing bi-weekly status reports covering schedules, deliverables, risks, mitigations, action items, accomplishments, and closures.
Providing monthly consolidated status reports summarizing the overall health, performance, and progress of the M365 team.
We Believe in Diversity & Inclusion:
As a minority-owned company, we deeply value and prioritize inclusion and diversity within our organization. We believe that a diverse and inclusive workforce fosters innovation, creativity, and empathy, leading to a richer and more rewarding work environment. We are committed to cultivating a workplace where every team member feels valued, respected, and empowered to contribute their unique perspectives and talents. Join us and be a part of a team that celebrates diversity, cherishes different perspectives, and fosters a collaborative and supportive community.
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