Job Description :
Role: Developer Analyst level 3 - Salesforce (Salesforce Admin kind a candidate) Duration: 2 months, through end of the states fiscal year, with a 12 month extension Mode of interview: Client will do SKYPE or phone interviews Visa: USC/GC/GC-EAD/TN/H4-EAD Location: Austin, TX Client is looking for a "Developer Analyst", solicitation # 302CSD2022. This is a contract position (initially 2 months) with extensions highly likely. The full job description is below. ATTACHED FORM INSTRUCTIONS: FORM B WORKER REFERENCE FORM Fill out ALL required fields Worker Name, Reference Name, Company Name and Phone Number (Needed for all 3 references) FORM C WORKER REQUIREMENTS GRID SHEET Must fill out the 'Minimum Requirements' Matrix with years of experience in 'Years' column on the left side of the Matrix FORM D WORKER RIGHT TO REPRESENT FORM A hand signature or electronic signature is required to complete this document, the electronic version can be sent online via email using SignNow Solicitation Number: 302CSD2022 Working Title: Developer Analyst 3-Salesforce Level: Developer Analyst 3 Technology Type: Emerging Full Time I. DESCRIPTION OF SERVICES Office of the Attorney General of Texas requires the services of 2 Developer Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Developer Analyst 3 Category, Emerging Technology Type and the specifications outlined in this document for the Office of the Attorney General of Texas. All work products resulting from the project shall be considered "works made for hire" and are the property of the Office of the Attorney General of Texas may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by the Texas law. Office of the Attorney General of Texas will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s The Department of Information Resources (DIR) requires the services of (2) Developer Analysts, hereafter referred to as Candidate, who meets the general qualifications of Developer Analyst 3 and the specifications outlined in this document for the Office of the Attorney General. The Candidate will be responsible for supporting tactical day to day administration and operation of the Salesforce platform and related processes and workflows; as well as working with the user community on an ongoing basis to improve and enhance the Salesforce platform to support regional and field offices. The Worker will be part of an initial implementation effort as well as post go-live support and future enhancement phases of the system. The Worker needs to have a firm grasp of Salesforce implementation best practices to drive and foster greater Salesforce adoption and to improve internal customer experience on an ongoing basis. Responsibilities include, but are not limited to: Translate the client's business requirements into specific systems, applications or process designs for very large complex technical solutions using Salesforce. Implement changes with applications; test those changes to ensure accuracy, and work to accept and deploy the new solutions. Create necessary reports monitoring and analyzing the effectiveness of mission processes. Protect agency data and maintain appropriate user and system security policies and procedures. Provide analytical support including data extracts and loading, reports, dashboards, and trend analysis. Provide customized solutions through system triggers, workflow, formulas and automation. Ensure data integrity through the appropriate use of de-duping and data loading tools for bulk imports of data. Maintain and support custom objects, fields, and applications. Troubleshoot issues, identify system enhancement opportunities and work with the development team to resolve issues and incorporate functionality into the roadmap. Train new and existing Salesforce users on custom applications. Create and execute queries and reports, maintain user roles, security and profiles. Follow all organizational Standard Operating Procedures relative to cost modeling, approvals and reviews, and all other associated workflows and deliverables. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will not be considered for this opportunity and the resume will not be submitted to the customer. Years Required/Preferred Experience 8 Required Experience translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions 8 Required Experience analyzing customer service requirements and designing service solutions to meet those objectives 8 Required Experience developing large, complex technical solutions using Salesforce and proficiency with Salesforce administrative tasks such as creating profiles, roles, users, page layouts, email services, approvals, workflows, reports, dashboards, tasks 8 Required Design custom formula fields, field dependencies, validation rules, workflows, and approval processes for automated alerts, field updates, and email generation according to application requirements 8 Required Design and build Visualforce pages, Apex classes, and Apex Triggers 8 Required Serve as a Subject Matter Expert for technical services, to both internal and external customers, ranging from formal advice to internal and external customer presentations 8 Required Extensive skill in effective verbal and written communications with other computer professionals, clients, and stakeholders 8 Required Knowledge of software development life cycle methodologies 8 Required Ability to analyze and problem solve 8 Required Ability to establish and always maintain effective and professional working relationships with others in the course and scope of conducting business 3 Preferred Experience deploying APIs Experience using Jenkins for CICD 3 Preferred Experience using Jenkins for CICD 3 Preferred Knowledge of the JBoss SOA-P ESB 1 Preferred Certifications: Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer, Salesforce.com Certified Sales/Service Consultant, Salesforce certification III. TERM OF SERVICE Services expect to start 06/15/2020 and are expected to be completed by 08/31/2020. Total estimated hours per Candidate shall not exceed 450 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. IV. WORK HOURS AND LOCATION Services shall be provided during normal business hours unless otherwise coordinated through the Office of the Attorney General of Texas. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. The primary work location(s) will be at 5500 E. Oltorf St., Austin, TX 78741. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Office of the Attorney General of Texas will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts. The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Office of the Attorney General of Texas. V. OTHER SPECIAL REQUIREMENTS The candidate(s) will be subject to a criminal background check that includes a DPS/FBI background check and fingerprinting.