Job Description :
Oracle Developer/Software Engineer for the Bentonville area. Length: 6 month c2h Location: Bentonville once onsite location opens back up Visa- Open. Oracle Developer/Software Engineer It is preferable if the candidate has previous experience of working in cloud and on-prem technologies Should have experience in reviewing the integration design and suggest best practices. Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updates It is mandatory to have good knowledge of Oracle RDBMS concepts and administration. Knowledge of RAC (Real Application Cluster) is an added advantage. performance tuning of PL/SQL Candidate should be able to review an existing application set up and perform an assessment for suitability to upgrade Should have strong analytical skills and problem solving skills. Knowledge of any defect management tool will be an added advantage. Ensures quantity and quality content in the Knowledge base. Should be able to drive a KT and Transition plan effectively. It will be an added advantage to have a candidate with knowledge of incident, problem and change management process. Responsible for incident resolution for specific set of customers within the specified POD / Product / Project Adheres to priority based management based on impact + urgency Drive Service Improvement Plans and ensuring the Incident Management process is performed as designed General Skills and Requirements (all levels): Educational Qualifications Bachelor's Degree in Engineering or Masters degree in Computer Applications or other equivalent technical field. Communication Associate has good English language Skills both verbal and written Associate has expert customer service/phones skills - Being able to walk associates through advanced tasks over the phone and dealing with difficult customers Must have excellent communication and interpersonal skills to interact with a wide variety of internal and external personnel with emphasis on follow-through and reporting. Must have excellent organization and technical documentation skills. Work Experience 5 to 8 years' work experience Must have experience with pricing modules like SP,MDO and PROMO. Proficient in Oracle SQL, PL/SQL, Shell scripting Nice to have Proficiency in Windows/Unix commands and troubleshooting skills