Job Description :

Title: A e Journey Orchestration Developer [BizID#6890]

Location: Atlanta, GA / Dallas, TX

Experience: 10+ years

  • Design, build, and maintain customer journeys using A e Journey Orchestration or A e Journey Optimizer.
  • Define journey logic: entry points, exit points, decision points, triggers, and actions.
  • Integrate and manage data flows between AJO/AEP and external systems (CRM, ERP, analytics, other APIs/webhooks).
  • Build / maintain real-time customer profiles, identity resolution, and event ingestion to enable personalized journeys.
  • Use data modeling: work with datasets, schemas (XDM), data governance, segmentation.
  • Implement multichannel messaging: email, SMS, push notifications, in-app, web notifications etc.
  • Test and optimize journeys: A/B testing, analytics, performance monitoring, ensuring delivery accuracy.
  • Ensure compliance with data privacy, consent management, PII safety.
  • Troubleshoot issues, debug, resolve delivery / orchestration problems.
  • Collaborate across teams: marketing, analytics, data engineering, creative, product. Translate business requirements into technical / journey implementation requirements.

Required Skills & Qualifications

  • Hands-on experience (often 2+ years) with A e Journey Optimizer or A e Journey Orchestration.
  • Experience with A e Experience Platform (AEP): familiarity with data schemas, real-time Customer Data Platform (CDP), identity resolution, data ingestion.
  • Knowledge of APIs / webhooks / JSON / REST; ability to integrate external systems.
  • Data modeling skills; understanding of Customer Data Models (XDM), segmentation, audience building.
  • Ability to configure multichannel campaign messaging (email, push, SMS, web).
  • Strong problem-solving, debugging, testing, optimization skills.
  • Good communication skills: able to work with both technical and non-technical stakeholders.

Nice-to-Have Skills / Preferred

  • Deep familiarity with A e Campaign (especially Campaign v8) or other tools in A e Experience Cloud.
  • Experience in an agency / consulting environment.
  • A e certification(s) related to AJO / AEP.
  • Working knowledge of front-end technologies (HTML, JavaScript, CSS) for templating / customizing content.
  • Familiarity with Agile methodologies, tools like Jira, Confluence, Git, etc.

Experience / Seniority

  • Senior / Lead roles: more experience (5-10+ years), plus leadership/mentorship, architectural oversight
             

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