Job Description :
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Job Title: Test manager
Location: Los angels, CA
Duration: Long term

Responsibilities:
Understand the business functionality and define over all test strategy.
Capability to understand the big picture – system / app / product and weave in a comprehensive test plan
Proactively manage test readiness, environments, test data quality, resource alignment to meet business objectives.
Manage / Lead team of UAT / BA’s resources – resource management and mentoring.
Effectively communicate at senior manager / director / executive levels about the program / project level risks / issues / escalations.
Become “go-to” – escalation point person for any project related test management activities.
Ensure test documentation / reporting is complete, meaningful and aligns with business objectives.
Work directly with product managers and software engineers to understand technical and functional system requirements, use cases, and performance considerations.
Write, debug and maintain test scripts, test cases and utilize automation frameworks.
Provide post-release testing of production changes.
Communicate effectively the daily status – risks / issues / dependencies, track progress and manage issue workflow to resolution.

Qualifications:
Managing large test teams with complex cross functional teams.
Experience with Agile methodologies.
Mobile browser and native apps experience is a plus.
Must have the desire for delivering excellence in product quality, and reliability.
Excellent problem solving, interpersonal communication, project and time management skills a must.
Must be extremely detail-oriented in regards to verbal and written documentation and communication.
BS/BA in computer science, engineering or business related discipline or equivalent experience desired.
Ability to work flexible hours– occasionally on weekends too.
Capability and willingness to support night of deployment testing.
Identification and implementation of continuous improvement in process and standards for the entire team.

Tools Knowledge:
JIRA / Quality Center / Rally / Confluence
Proficiency with MS Office Tools (Word, Excel, Project, PowerPoint, Visio)

Experience:
10-15 years’ experience as a business analyst or similar role
Experience in telecommunications industry preferred
Ability to effectively manage time, prioritize work, multi-task across many assignments, and create deliverables with some direction.