Job Opportunity for SharePoint Support/Application Support Analyst

Job Title: SharePoint Support/Application Support Analyst

Location: Rockville, MD (Onsite)

Duration: 9+ months contract

Job Description:

Primary Responsibilities:

• Managing and transitioning SharePoint On-Prem Infrastructure to SharePoint Online
• Planning & implementing approved project requests for SharePoint Online
• Keeping up to date with SharePoint Online developments, perform PoC, and the ability to recommend and implement enhancements.
• Development Activities - Site creation/Modification/Customization per business requirements
• Meeting with the design team to review website and application requirements.
• Setting tasks and development goals
• Configuring the company SharePoint systems to specified requirements.
• Designing, coding, and implementing scalable applications
• Extending SharePoint functionality with forms, web parts, and application technologies
• Process flow standardization and optimizing the service requests by converting manual process to service catalogs in Service-Now
• Integrating applications, creating & managing libraries, workflows
• Implementing RBAC and custom roles per business & security needs
• Performing data retrieval and backup procedures to prevent data loss.
• Performing maintenance of the SharePoint platform & servers
• Troubleshooting and resolving SharePoint issues or malfunctions
• Ensuring sufficient storage space by performing clean-ups and archiving data
• Reviewing usage and activity reports and adjusting ensure optimized user-experiences.
• Work on M365 & collaboration support requests comprising OneDrive, Email & other M365 suite related products.
• Customize, Analyze, and share PowerBI reports for leadership consumption.

 Required:

• 7+ years of proven experience in SharePoint Administration/Development
• Extensive knowledge of M365, Windows operating systems, as well as SQL Server, Power BI & PowerShell
• Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks
• Superb collaboration, interpersonal, and communication skills.
• Advanced analytical and problem-solving abilities.
• Excellent organizational and time-management skills.
• Ability to develop collaborative relationships with customers, partners, and developers across the business at all levels.
• Able to manage relationships with peers and managers as it relates to support and services.
• Ability to navigate complexity and create collaborative, cross-functional solutions.
• Strong communication, presentation, and relationship management skills
• High degree of organizational skills
• Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment.