| Role name: | IVR TESTING |
| Role Description: | ? Quality engineer/tester needed to develop & execute automated test plans. ? complete manual testing as needed for Genesys IVR. ? Candidates should be proficient in Cyara telephony testing tools. Must be familiar with contact center technologies and processes |
| Competencies: | Genesys Engage, Service Management |
| Experience (Years): | 8-10 |
| Essential Skills: | ? Quality engineer/tester needed to develop & execute automated test plans. ? complete manual testing as needed for Genesys IVR. ? Candidates should be proficient in Cyara telephony testing tools. Must be familiar with contact center technologies and processes |
| Desirable Skills: | ? Quality engineer/tester needed to develop & execute automated test plans. ? complete manual testing as needed for Genesys IVR. ? Candidates should be proficient in Cyara telephony testing tools. Must be familiar with contact center technologies and processes |
| Country: | United States |