Job Description :
Job Description :
Experience in Business Analyst
Good in iTSM .
Focused on Pier and RNU – iterations on those application. Pier is their ticketing and change management application -Preferred
Good understanding of ITIL and work with customers on the process
Good to Have :
Functional expertise in Service Management disciplines and/or the ServiceNow product.
ServiceNow with a focus on IT Service Management.
Experience identifying, driving, and managing product scope
Ability to learn new technologies or technology concepts quickly
Strong problem solving and abstract thinking skills
Good skills with any of the scripting language