: IT IS_Service Desk

Brooklyn, CT Brooklyn CT 06234

Date : Feb-23-21

: IT IS_Service Desk

Brooklyn, CT

Feb-23-21

Work Authorization

US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Midlevel, Junior

Rate/Salary ($)

:

Market

Duration

:

1 year

Sp. Area

:

Others

Sp. Skills

:

Others

Consulting / Contract

H1B Sponsorship Available

Required Skills :

o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating

Preferred Skills :

o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating

Domain :

IT/Software

Work Authorization

US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Midlevel, Junior

Rate/Salary ($)

:

Market

Duration

:

1 year

Sp. Area

:

Others

Sp. Skills

:

Others

Consulting / Contract

H1B Sponsorship Available

Required Skills :

o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating

Preferred Skills :

o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating

Domain : IT/Software

Apply Now

Synkriom Inc
Piscataway, NJ
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Job Description :

o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating procedureo Updating knowledge base as and when requiredo Escalate unresolved calls to appropriate teamso Log all calls in Service Nowo Take ownership of user issues and communicate progress in a timely mannero Adhere to defined standards, policies and procedureso Participating in persistent group chats

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