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: IT IS_Service Desk
Brooklyn, CT
Brooklyn
CT
06234
Date
: Feb-23-21
2021-02-23
2021-02-28
: IT IS_Service Desk
Brooklyn, CT
Feb-23-21
Work Authorization
US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel, Junior
Rate/Salary ($)
:
Market
Duration
:
1 year
Sp. Area
:
Others
Sp. Skills
:
Others
Consulting / Contract
H1B Sponsorship Available
CONTRACTOR
Required Skills
:
o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating
Preferred Skills
:
o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating
Domain
:
IT/Software
Work Authorization
US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel, Junior
Rate/Salary ($)
:
Market
Duration
:
1 year
Sp. Area
:
Others
Sp. Skills
:
Others
Consulting / Contract
H1B Sponsorship Available
CONTRACTOR
Required Skills
:
o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating
Preferred Skills
:
o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating
Domain
:
IT/Software
Synkriom Inc
Piscataway, NJ
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
o Act as a single/first point of contact for phone calls and chats for IT issues and querieso Troubleshoot basic (L1) issues as per standard operating procedureo Updating knowledge base as and when requiredo Escalate unresolved calls to appropriate teamso Log all calls in Service Nowo Take ownership of user issues and communicate progress in a timely mannero Adhere to defined standards, policies and procedureso Participating in persistent group chats
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