Job Description :

Infrastructure Support Engineer
The Web Team is responsible for providing build, SRE and operational support services for all the leading Applications and Web Servers across UNIX and Windows (Distributed) platforms. The Web product offerings enable greater automation, security and stability within the web middleware product space.
• Experience deploying and upgrading App/Web servers in a large enterprise
• Installation and Configuration of Web/App servers and configuring enterprise apps from scratch.
• In-depth knowledge of Apache Tomcat, IIS, WebSphere / IHS and a passion for debugging complex problems.
• Network Products and Protocols (TCP/IP, Firewalls, Load Balancers, DNS).
• Good understanding of Security standards (TLS, Ciphers, certs).
• Good working knowledge of JMS, J2C, JDBC, JCA, Web Services and integration with upstream/downstream services
• Scripting languages – PERL, Shell, Powershell, exposure to at least one UNIX system – Linux; Solaris; AIX and Ansible
• Exposure to industry recognized monitoring tools (For e.g. Wily, AppDynamics, Grafana)
• Familiarity with Jenkins, BitBucket, GIT, other CI/CD tools and experience in end-to-end systems automation, orchestration and monitoring.
• Any Web / cloud certifications are a plus

Advanced knowledge in the following areas:
24/7 Customer Support and Service Delivery
Performance Metrics and Reporting
Technical Problem Resolution
Business Applications Knowledge
Business Continuity/Resiliency Knowledge/IT
Risk Management
Change Management
Customer Service
Foundation Architecture/Infrastructure
Product Knowledge
MS Office, Project, Visio
Operations Systems and Data Sources
Asset/Inventory Management
Corporate IT Audit Process
Technical Systems Operations Management

Client : JP Morgan Chase


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