Job Description :
Job Title :- Infrastructure Service Availability Manager
Job Location :- PHOENIX, AZ
Position :-Contract

Work Shift.
On-Call Coverage.Does not need to be on-call
Weekend Coverage.Weekend coverage is not required.
Travel Required.Travel is not required.
Can the supplier enter Alternate Location.YES
Job Description :-

Individuals performing this role focus on the Availability Management for GTS Infrastructure Services Clients.
They work to optimize the availability of IT infrastructure, systems and services to meet the commitments Client has made to its clients related to availability target levels in a cost-effective manner.
They use their technical and client environment knowledge to assure services and components are designed and delivered to meet their availability targets.
They provide a holistic view of the client39;s environment and make recommendations to improve overall service availability.
They are responsible to develop and maintain Availability Plans which prioritizes and plans IT availability.

They monitor IT availability levels by comparing actual levels against targets and addressing shortfalls


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