Job Description :
DTJP00021469
Senior Incident Response Analyst
US Citizenship Required
Duration: 6+ months
Fully Remote (prefer CST or MST)

Candidates must be W2 and US Citizenship required* • 1-3 years of professional experience (1 year directly related to IT or functional area) or equivalent combination of education/experience. • Strong knowledge of networking fundamentals. • Familiarization with common protocols and services (FTP, HTTP, SSH, SMB, LDAP, etcExperienced with command-line interfaces.

Reporting to the Dell Global Incident Response Team, the ideal candidate will be responsible for investigating security incidents supporting all Dell business units. This role requires experience in all phases of Cyber Security Incident Response including preparation, analysis, notification, response, recovery, and post-mortem. The Dell Global Incident Response Team is responsible for coordinating with IT, Human Resources, and other appropriate business units to gather incident details, assess impact, and coordinate response. This role interacts with all levels of the organization, particularly within the Global IT organization and is viewed as a subject matter expert.

The focus of the role is primarily responding to security incidents, managing and consistently maturing the security incident response process to meet the needs of Dell, and building the Global Incident Response Team's technical investigative capabilities (process & technology

Key Responsibilities
Enforce enterprise information assurance and security standards.
Identify, report and resolve security violations.
Assist customers to satisfy information assurance and security requirements based upon the analysis of user and policy demands.
Assist customers to effectively implement corporate security policies on existing information system.
Evaluate information security solutions and processes to provide recommendations supporting Dell security standards.
Analyze and assess security incidents and escalate to appropriate internal teams for additional assistance.
Utilize internal guidelines to properly fulfill client requests and resolve incidents received via e-mail or internal ticketing systems in a timely and detail-oriented manner.
Manage all customer interactions in a professional manner with a strong emphasis on customer satisfaction.
Operate, configure and troubleshoot network intrusion detection devices and other security systems.
Perform vulnerability/risk analysis of computer systems and applications as directed.
Participate in, or work directly on additional projects, assignments or initiatives as required.

Requirements:
1-3 years of professional experience (1 year directly related to IT or functional area) or equivalent combination of education/experience.
Strong knowledge of networking fundamentals.
Familiarization with common protocols and services (FTP, HTTP, SSH, SMB, LDAP, etcExperienced with command-line interfaces.
Excellent problem solving skills with the ability to diagnose and troubleshoot technical issues.
Customer-oriented with a strong interest in customer satisfaction.
The ability to learn new technologies and concepts quickly.
US Citizenship required