Full Job Description
About the job
As an Identity and Access Management (IAM) Administrator, you would become a subject matter expert on RoundPoint’s internal software systems and the end user access requirements to support and enable the work of RoundPoint’s employees. It is an exciting time to join the Identity and Access Management team as we are engaged in several projects to modernize, streamline, and automate the work we do to provide better support for our end users and improve our IAM team workflows.
This role is not part of the Security Operations Center for RoundPoint in regard to Security Information & Event Management monitoring/analysis. You will not be expected to be on call for urgent incidents for Information Security; IAM functions as a partner for Security Operations and Compliance as well as other internal stakeholders in providing evidence, implementing solutions to address audit findings, and preventative measures against identity/access-related incidents.
The IAM Administrator is directly supervised by the IAM Manager. This role functions as part of the Information Security team that reports to the Chief Information Security Officer (CISO).
Responsibilities
Identity and access management work for RoundPoint employees and external users.
Administration of user identities and access in a variety of systems, primarily Microsoft.
Customer service and collaboration with end users is a high priority for the IAM team.
Provisioning and deprovisioning accounts and access for new hire onboarding, transfer or promotion, and offboarding/terminations.
Documentation of processes for team and knowledge base/end user reference materials.
Generate reports, conduct access audits, and provide evidence for audits as assigned.
Process improvement mindset and recommendations to IAM Manager for streamlining work.
Provide support to “clean up” systems managed by the IAM team as needed.
Other relevant duties as assigned.
Qualifications
Required:
High school diploma or equivalent
2+ years of experience working in a similar role managing end user requests and sensitive data like IT support/service desk, compliance specialist, data or business analyst, etc.
Strong understanding of major identity and access lifecycle processes: New Hire Onboarding, Transfer or Promotion, and Offboarding/Termination.
Experience with Information Security Operations Center (ISOC/SOC) compliance and audits.
Passion for providing excellent end user support and strong communication.
Independent prioritization of tickets and project/audit work based on deadlines and SLAs.
Self-motivated to accomplish work independently and collaboratively with the team.
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.