Job Description :
Job Title: Security Analyst 2 Location: Salem, OR Duration: 12 Months Note: Selected candidates need to be on board Onsite. They need to pick their on- boarding documents and equipment manually. No expenses will be paid for travelling Job Description: The Security Analyst (SA) has an understanding of all aspects of computer and network security, including such areas as firewall administration, encryption technologies and network protocols. (This is for 2nd shift (M-F 4:30 pm to 12:30 am) The candidate will need to have experience working in responding to cyber-security events and incidents. The environment is fast-paced with aggressive timelines. Job Summary: Responsibilities Provide security monitoring and response for Security Operations Center (SOC Monitor, analyze, and respond to events, alerts and incidents reporting supporting State of Iowa IT systems and taking appropriate action to protect IT assets potential incidents and threats. Document and report changes, trends and implications concerning the design and integration of evolving Cyber-security tools, systems and solutions. Follow SOC processes and provide support to ISD Security Engineers and OCIO support staff during Alerts, events and incidents. Submit new and update events in the SOC ticketing system. Provide phone and email support to State of Iowa agencies and participating partners during cyber-security alerts, events and incidents. Provide off-hours and ad-hoc shift support as needed. Manage, configure and support SOC video screens and systems. Process and share information with other State of Iowa security teams and partners. Provide feedback to SOC management and security engineers on existing and new use event cases. Maintains current knowledge of relevant technology and tools. Provide support for 1st tier Security Operation Center (SOC) Analyst in troubleshooting cyber-security events, alerts and incidents reporting to the SOC. Follow detailed operational processes and procedures to analyze, escalate, and support the remediation of critical information security incidents. Assist with metrics, reporting, and other SOC communications. Provide support for incidents up to the preliminary forensics processes. Required/Desired Skills Skill Required /Desired Amount of Experience security monitoring and response experience; troubleshooting cyber-security events, alerts, and incidents reporting Required Years Helpdesk / Desktop support - Web, Database, Networking Required Years Experience working with ticketing systems Required Years Experience providing phone and email support to the public Required Years Active Directory Required Years Customer Service Required Years Programming Highly desired Years