Job Description :
Genesys Tester Location: Basking Ridge, NJ Omni-Channel Senior Quality Analyst IDEAL BACKGROUND: Healthcare with Genesys Contact center technology. TOP REQUIREMENTS: Afiniti, Cyara, Extensive testing background contact center applications and performance testing tools (Jmeter and HP Performance Center Required Qualifications: Proven track record with a minimum of 7 years software/computer engineering experience Prior experience in Software quality assurance technical testing of Contact Center technologies with Afiniti integration 5+ working knowledge building out automation frameworks with in Enterprise SQA, deep knowledge of automation best practices. 5+ years proven experience transforming manual testing teams to high efficiency, Automation centric SQA teams. Experience with Performance testing using Jmeter (Nice to have) Experience in testing Genesys call routing, CTI custom softphone applications; IVRs validation is a plus Working knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel components Experience using Agile Central, Selenium, and Cyara for automated testing. Experience with tools like JMeter, New-Relic, Performance Center and programming on JAVA. Excellent communication and presentation skills. Shawn Wood