Job Description :
Genesys Pure cloud (ININ) Implementation, Configuration and support. Genesys Pure Cloud enablement would be good to have. AWS knowledge is also preferred. Candidate should be able to design and implement Genesys pure cloud environment configuration, implementation and deployment to production. Candidate is expected to work with their internal telecom, infra groups to support Pure cloud implementation. Ensure Necessary technical help and support for Genesys Pure cloud implementation. Candidate is expected to liaise with Business users, call center groups for Pure cloud implementation and support. Participate in business stake holder meetings, orientation and ongoing training of new IT staff Hired candidate should be M or SM level and he will be joining as Genesys Pure cloud experieneced professional 10-12 Years of experience in Genesys Pure cloud resource with hands on experience in implementing Pure cloud solutions. Strong experience in Genesys solutions and its products & technology Strong experience Cloud enablement of contact center solutions Implementation and release management process. Good communication skills and presentation skills. Contact center technology impleemtnation and support. Customer relanship building. Busienss development and leadership skills.