Job Description :
Job Title Genesys Consultant (ORS, IRD)
Location New York, New York
Duration 6 Months
Job Description
Must Have Skills
Expertise in Genesys ORS application development
Expertise in Genesys IRD application development
Expertise in Genesys framework and exposure on Genesys reporting
Nice to have skills
Good analytical skills and ability to research and present findings
Strong team player with excellent collaboration skills
Detailed Job Description
Skills needed Expertise in Genesys ORS application development Expertise in Genesys IRD application development Expertise in Genesys framework and exposure on Genesys reporting Good communication skills Good analytical skills and ability to research and present findings Ability to multitask Strong team player with excellent collaboration skills Proactive and able to work on own initiative Act as the technical lead for the Contact Center Genesys team Work with the client business teams and