Job Description :





Hope you are doing well, 

Please find the below JD for your reference also kindly let me know about your availability along with updated resume.



Role: Salesforce Business Analyst

Type of role: Full Time  

Location: Remote



Job Description:


·         Translates business requirements into well-architected solutions that best leverage the platform.

·         Serve as the functional leader and work with business users to elicit requirements via interaction design sessions, business process descriptions, User stories, data analysis

·         Work with Functional team members to address business process reviews (BPR’s) as needed and document Salesforce business requirements

·         Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training

·         Participate in end-to-end implementation planning supporting project management, issue management, communication and change management.

·         Collaborate with developers and testers to test and verify that solutions that meet the business requirements

·         Showcase technical expertise to design, develop (program), test, document, and deploy high-quality business solutions on Salesforce Service cloud platform and third-party integrations with

·         Experience in Service Cloud and Community Cloud

·         Experience in JIRA and Confluence


·         Salesforce Admin/ Service Cloud Certification

·         Experience in Regulated industry like Life Sciences, Bio Pharma industry

·         At least has 2 full lifecycle implementation experience of SFDC projects




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