Job Description :

CapB is looking for a Full time Dispute SME / Domain Expert on Credit Card Dispute out of NYC, NY.

If interested, please rush your resume stating your current Base Salary / expectation


Location: New York



1. 10+ years Cards domain experience with excellent understanding issuer, merchant and scheme(Visa /Master card) relationship 

2. Understanding of dispute life cycle and experience in Disputes management specifically interactions with schemes.

3. Client facing experience and specifically experience facing external audits.

3. Experience is credit card related case management (disputes, Complaints) and workflow management 


TECHNOLOGY  (nice to have and not mandatory)


PEGA or BPM exposure 

Java/JEE, SQL /Query language


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